Privacy Policy
Last updated: January 2026
At Guiainformada d.o.o., we respect your privacy and are committed to protecting your personal data. This policy describes how we collect, use, and protect your information in accordance with Regulation (EU) 2016/679 (GDPR) and Slovenian data protection legislation.
1. Data Controller
The controller of your personal data is Guiainformada d.o.o., with registered office at Slovenska cesta 50, 1000 Ljubljana, Slovenia. For all privacy inquiries, contact us at info@guiainformada.com.
2. What Data We Collect
We collect data that you voluntarily provide through the contact form: first and last name, email address, and message content. In addition, we automatically log technical data such as IP address, browser type, and access time for security and analytics purposes.
3. Purpose of Processing
We use your data to: respond to your inquiries, prepare service quotes, improve our website, and fulfill legal obligations. We do not sell data to third parties and do not use it for direct marketing without your explicit consent.
4. Legal Basis
Data processing is based on: your consent (Article 6(1)(a) GDPR), performance of a contract (Article 6(1)(b) GDPR), and legitimate interests (Article 6(1)(f) GDPR) to ensure the security of our systems.
5. Data Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected, typically up to 3 years after the last contact, unless otherwise required by law.
6. Your Rights
You have the right to: access your data, rectify inaccurate data, erase data, restrict processing, data portability, and object to processing. To exercise your rights, contact us at info@guiainformada.com. You also have the right to lodge a complaint with the Information Commissioner of the RS.
7. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse, including encryption of data in transit and regular security audits.
8. Policy Changes
We may update this policy from time to time. We will notify you of significant changes by posting on this page. We recommend regular review of this policy.